Scope of this privacy policy

This Privacy Policy applies to your use of our website. It tells you (the customer) what to expect when we collect personally identifiable information about you, and what your rights are concerning the collection of your information.

We will not collect any personally identifiable information about you unless it is in response to you using our website, actively registering for one of our online products. The security of your personally identifiable information is extremely important to us.

Please review this Privacy Policy carefully. It should be read alongside the Terms and the Cookies Policy. Unless otherwise defined, terms used have the same meaning as in the Terms.

Acquiring Your Personal Details

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
  • Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Why We Collect Your Data

We use your personal data for the following purposes:

  • Identification and authentication: We use your identification information to verify your identity when you access and use our Services and to ensure the security of your personal data. This is so we can comply with our contractual obligations to you.
  • Operating the Services: We process your personal data to provide the Services you have requested. This is so we can comply with our contractual obligations to you.
  • Improving our Services: We analyze information about how you use our Services to provide an improved experience for our customers of all our Services, including product testing and site analytics. It is in our legitimate business interests to use the data provided to us for this purpose, so we can understand any issues with our Services and improve them.
  • Communicating with you: We use your personal data when we communicate with you, for example, if we are providing information about changes to the terms and conditions; if you contact us with questions throughout the application process; or for sending you newsletters and publications. It is in our legitimate interests that we are able to provide you with appropriate responses and provide you with notices about our Services.
  • Marketing: We use your personal data to build a profile about you and place you into particular marketing segments in order to understand your preferences better and to appropriately personalize the marketing messages we send to you. It is in our legitimate interest to provide more relevant and interesting advertising messages. Where necessary or required by law, we will obtain your consent before sending such marketing messages.
  • Exercising our rights: We use your personal data to exercise our legal rights where it is necessary to do so, for example, to detect, prevent and respond to claims of fraud, intellectual property infringement claims or violations of law or our standards of conduct, university policies, or our terms of use.
  • Complying with our obligations: We process your personal data to, for example, carry out fraud prevention checks or comply with other legal or regulatory requirements, as required by law.
  • Customizing your experience: When you use the Services, we use your personal data to improve your experience of the Services, such as by providing interactive or personalized elements on the Services and providing you with content based on your interests. It is in our legitimate interests to provide you with a customized experience.
  • Keeping our records accurate and up-to-date: This processing is necessary to comply with legal obligations and to serve our legitimate interests in efficient management and administration.

In addition, we may use your sensitive personal data for these and other purposes, including:

Statistical reporting: Information revealing racial or ethnic origin that may be voluntarily disclosed during the application process may be used for purposes of statistical reporting related to diversity and/or to comply with legal or regulatory requirements.

We may also anonymize your personal data in such a way that you may not reasonably be re-identified by us or any other party, and we may use this anonymized information for any purpose.

Affiliated Parties

Your personal information is used for website operation and communication in accordance with your agreement to our terms.

Personal Data Retention Policy

The internet is not a secure medium and We cannot absolutely guarantee the security of Your personal information

We will only provide access to Personal Information on You in circumstances as set out in this Privacy Policy and We have taken appropriate steps to ensure the security of Personal Information whether it is stored in computer systems paper files or other storage media

Further our Site and associated databases are protected by certified firewalls and 128 bit encryption SSL in order to protect your personal information from access by unauthorised persons and against unlawful processing. The Site uses the latest technology with full backups. Password protection is provided for all registered users of this Site. All outgoing and incoming email is scanned for viruses.

Password protection is provided for any registered users of the Site.

All outgoing and incoming email is scanned for viruses

The Company Network expects the same high standards of security and confidentiality of any processors agents or contractors We use to process data for Us

Links to Other Sites

Our website includes links to various external sites, including social media platforms, to enhance user interaction and access to information. Once you click on these links and leave our site, please note that we do not have control over any other website. Therefore, we are not responsible for the protection of any information which you provide whilst visiting such sites and such sites are not governed by our privacy policy. Users are advised to exercise caution and review the privacy policy of the external website.

Data and Privacy Regulatory Compliance

Legal Requirements and Public Safety Disclosures

Organization may disclose confidential information if required by a valid court order, subpoena, search warrant, or other legal directive. Additionally, we may provide information to law enforcement to protect our organization, the health or safety of individuals, or if it is believed that our resources have been used in the commission of a crime.